{"id":4117,"date":"2026-08-13T19:00:33","date_gmt":"2026-08-13T12:00:33","guid":{"rendered":"https:\/\/ciptakarya.pu.go.id\/bts\/?page_id=4117"},"modified":"2026-08-13T19:21:16","modified_gmt":"2026-08-13T12:21:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/ciptakarya.pu.go.id\/bts\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;sejarah&#8221; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;95%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_color=&#8221;#0082ca&#8221; header_font_size=&#8221;40px&#8221; header_line_height=&#8221;1.3em&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Frequently Asked Questions (FAQ)<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#808080&#8243; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;300px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_divider][et_pb_text disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||50px||false|false&#8221; custom_margin_last_edited=&#8221;off|phone&#8221; custom_padding=&#8221;|150px||150px|false|true&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"isSelectedEnd\" style=\"text-align: center;\"><span>Temukan jawaban atas pertanyaan yang sering diajukan seputar <\/span><strong><span>Balai Teknik Sanitasi (BTS)<\/span><\/strong><span>, layanan, prosedur, persyaratan, serta informasi terkait pelayanan sanitasi.<\/span><\/p>\n<p style=\"text-align: center;\"><span>Halaman FAQ ini disediakan untuk membantu masyarakat dan pengguna layanan memperoleh informasi secara <\/span><strong><span>cepat, mudah, dan jelas<\/span><\/strong><span>. Silakan pilih pertanyaan yang sesuai untuk mendapatkan informasi yang Anda butuhkan.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_code _builder_version=&#8221;4.12.1&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<style><!-- [et_pb_line_break_holder] -->\/* =====================================================<!-- [et_pb_line_break_holder] -->   FAQ BALAI TEKNIK SANITASI<!-- [et_pb_line_break_holder] -->===================================================== *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq {<!-- [et_pb_line_break_holder] -->    --faq-blue: #0082CA;<!-- [et_pb_line_break_holder] -->    --faq-yellow: #FBC028;<!-- [et_pb_line_break_holder] -->    --faq-dark: #1d2939;<!-- [et_pb_line_break_holder] -->    --faq-muted: #667085;<!-- [et_pb_line_break_holder] -->    --faq-bg: #f7f9fc;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    max-width: 1000px;<!-- [et_pb_line_break_holder] -->    margin: 0 auto;<!-- [et_pb_line_break_holder] -->    padding: 20px 20px 50px;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* =====================================================<!-- [et_pb_line_break_holder] -->   ITEM FAQ<!-- [et_pb_line_break_holder] -->===================================================== *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item {<!-- [et_pb_line_break_holder] -->    background: #fff;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    border: 1px solid #e8edf2;<!-- [et_pb_line_break_holder] -->    border-radius: 14px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    margin-bottom: 14px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    overflow: hidden;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    box-shadow:<!-- [et_pb_line_break_holder] -->        0 4px 15px rgba(16, 24, 40, .04);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    opacity: 0;<!-- [et_pb_line_break_holder] -->    transform: translateY(20px);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    animation:<!-- [et_pb_line_break_holder] -->        faqAppear .55s ease forwards;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    transition:<!-- [et_pb_line_break_holder] -->        box-shadow .3s ease,<!-- [et_pb_line_break_holder] -->        border-color .3s ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(1) {<!-- [et_pb_line_break_holder] -->    animation-delay: .05s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(2) {<!-- [et_pb_line_break_holder] -->    animation-delay: .10s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(3) {<!-- [et_pb_line_break_holder] -->    animation-delay: .15s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(4) {<!-- [et_pb_line_break_holder] -->    animation-delay: .20s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(5) {<!-- [et_pb_line_break_holder] -->    animation-delay: .25s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(6) {<!-- [et_pb_line_break_holder] -->    animation-delay: .30s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(7) {<!-- [et_pb_line_break_holder] -->    animation-delay: .35s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(8) {<!-- [et_pb_line_break_holder] -->    animation-delay: .40s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item:nth-child(9) {<!-- [et_pb_line_break_holder] -->    animation-delay: .45s;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@keyframes faqAppear {<!-- [et_pb_line_break_holder] -->    to {<!-- [et_pb_line_break_holder] -->        opacity: 1;<!-- [et_pb_line_break_holder] -->        transform: translateY(0);<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* =====================================================<!-- [et_pb_line_break_holder] -->   PERTANYAAN<!-- [et_pb_line_break_holder] -->===================================================== *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-question {<!-- [et_pb_line_break_holder] -->    width: 100%;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    display: flex;<!-- [et_pb_line_break_holder] -->    align-items: center;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    padding: 20px 22px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    background: #fff;<!-- [et_pb_line_break_holder] -->    border: 0;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    cursor: pointer;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    text-align: left;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    color: var(--faq-dark);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    font-family: inherit;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    transition:<!-- [et_pb_line_break_holder] -->        background .25s ease,<!-- [et_pb_line_break_holder] -->        color .25s ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-question:hover {<!-- [et_pb_line_break_holder] -->    background: #f8fbfd;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* NOMOR *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-number {<!-- [et_pb_line_break_holder] -->    width: 38px;<!-- [et_pb_line_break_holder] -->    height: 38px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    min-width: 38px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    border-radius: 50%;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    background: #eef8fd;<!-- [et_pb_line_break_holder] -->    color: var(--faq-blue);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    display: flex;<!-- [et_pb_line_break_holder] -->    align-items: center;<!-- [et_pb_line_break_holder] -->    justify-content: center;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    font-size: 12px;<!-- [et_pb_line_break_holder] -->    font-weight: 700;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    margin-right: 15px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    transition:<!-- [et_pb_line_break_holder] -->        background .25s ease,<!-- [et_pb_line_break_holder] -->        color .25s ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* TEXT PERTANYAAN *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-question-text {<!-- [et_pb_line_break_holder] -->    flex: 1;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    font-size: 16px;<!-- [et_pb_line_break_holder] -->    font-weight: 700;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    line-height: 1.5;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* ICON PLUS *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-icon {<!-- [et_pb_line_break_holder] -->    width: 34px;<!-- [et_pb_line_break_holder] -->    height: 34px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    min-width: 34px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    border-radius: 50%;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    display: flex;<!-- [et_pb_line_break_holder] -->    align-items: center;<!-- [et_pb_line_break_holder] -->    justify-content: center;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    background: #f2f5f7;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    color: var(--faq-blue);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    font-size: 22px;<!-- [et_pb_line_break_holder] -->    font-weight: 400;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    line-height: 1;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    margin-left: 15px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    transition:<!-- [et_pb_line_break_holder] -->        transform .3s ease,<!-- [et_pb_line_break_holder] -->        background .3s ease,<!-- [et_pb_line_break_holder] -->        color .3s ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-answer {<!-- [et_pb_line_break_holder] -->    display: grid;<!-- [et_pb_line_break_holder] -->    grid-template-rows: 0fr;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    opacity: 0;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    transition:<!-- [et_pb_line_break_holder] -->        grid-template-rows .4s ease,<!-- [et_pb_line_break_holder] -->        opacity .3s ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-answer-inner {<!-- [et_pb_line_break_holder] -->    min-height: 0;<!-- [et_pb_line_break_holder] -->    overflow: hidden;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    padding:<!-- [et_pb_line_break_holder] -->        0 75px 0;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    color: #667085;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    font-size: 14px;<!-- [et_pb_line_break_holder] -->    line-height: 1.8;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    transition:<!-- [et_pb_line_break_holder] -->        padding .4s ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* FAQ TERBUKA *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item.active .bts-faq-answer {<!-- [et_pb_line_break_holder] -->    grid-template-rows: 1fr;<!-- [et_pb_line_break_holder] -->    opacity: 1;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item.active .bts-faq-answer-inner {<!-- [et_pb_line_break_holder] -->    padding:<!-- [et_pb_line_break_holder] -->        0 75px 23px;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->.bts-faq-answer-inner {<!-- [et_pb_line_break_holder] -->    padding:<!-- [et_pb_line_break_holder] -->        0 75px 23px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    color: var(--faq-muted);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    font-size: 14px;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    line-height: 1.8;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* =====================================================<!-- [et_pb_line_break_holder] -->   FAQ AKTIF<!-- [et_pb_line_break_holder] -->===================================================== *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item.active {<!-- [et_pb_line_break_holder] -->    border-color:<!-- [et_pb_line_break_holder] -->        rgba(0,130,202,.25);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    box-shadow:<!-- [et_pb_line_break_holder] -->        0 8px 25px<!-- [et_pb_line_break_holder] -->        rgba(0,130,202,.08);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item.active<!-- [et_pb_line_break_holder] -->.bts-faq-question {<!-- [et_pb_line_break_holder] -->    background:<!-- [et_pb_line_break_holder] -->        #f8fbfd;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    color:<!-- [et_pb_line_break_holder] -->        var(--faq-blue);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item.active<!-- [et_pb_line_break_holder] -->.bts-faq-number {<!-- [et_pb_line_break_holder] -->    background:<!-- [et_pb_line_break_holder] -->        var(--faq-blue);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    color:<!-- [et_pb_line_break_holder] -->        #fff;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-item.active<!-- [et_pb_line_break_holder] -->.bts-faq-icon {<!-- [et_pb_line_break_holder] -->    background:<!-- [et_pb_line_break_holder] -->        var(--faq-blue);<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    color:<!-- [et_pb_line_break_holder] -->        #fff;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    transform:<!-- [et_pb_line_break_holder] -->        rotate(45deg);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* =====================================================<!-- [et_pb_line_break_holder] -->   LIST DI DALAM JAWABAN<!-- [et_pb_line_break_holder] -->===================================================== *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-answer-inner ul {<!-- [et_pb_line_break_holder] -->    margin: 10px 0 5px;<!-- [et_pb_line_break_holder] -->    padding-left: 20px;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-answer-inner li {<!-- [et_pb_line_break_holder] -->    padding: 3px 0;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-answer-inner strong {<!-- [et_pb_line_break_holder] -->    color: #344054;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* =====================================================<!-- [et_pb_line_break_holder] -->   LINK \/ HIGHLIGHT<!-- [et_pb_line_break_holder] -->===================================================== *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-link {<!-- [et_pb_line_break_holder] -->    color: var(--faq-blue);<!-- [et_pb_line_break_holder] -->    font-weight: 600;<!-- [et_pb_line_break_holder] -->    text-decoration: none;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->.bts-faq-link:hover {<!-- [et_pb_line_break_holder] -->    text-decoration: underline;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\/* =====================================================<!-- [et_pb_line_break_holder] -->   RESPONSIVE<!-- [et_pb_line_break_holder] -->===================================================== *\/<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->@media (max-width: 600px) {<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .bts-faq {<!-- [et_pb_line_break_holder] -->        padding:<!-- [et_pb_line_break_holder] -->            10px 10px 35px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .bts-faq-question {<!-- [et_pb_line_break_holder] -->        padding:<!-- [et_pb_line_break_holder] -->            17px 15px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .bts-faq-number {<!-- [et_pb_line_break_holder] -->        width: 34px;<!-- [et_pb_line_break_holder] -->        height: 34px;<!-- [et_pb_line_break_holder] -->        min-width: 34px;<!-- [et_pb_line_break_holder] -->        margin-right: 11px;<!-- [et_pb_line_break_holder] -->        font-size: 11px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .bts-faq-question-text {<!-- [et_pb_line_break_holder] -->        font-size: 14px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .bts-faq-icon {<!-- [et_pb_line_break_holder] -->        width: 30px;<!-- [et_pb_line_break_holder] -->        height: 30px;<!-- [et_pb_line_break_holder] -->        min-width: 30px;<!-- [et_pb_line_break_holder] -->        font-size: 19px;<!-- [et_pb_line_break_holder] -->        margin-left: 8px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    .bts-faq-answer-inner {<!-- [et_pb_line_break_holder] -->        padding:<!-- [et_pb_line_break_holder] -->            0 20px 20px 60px;<!-- [et_pb_line_break_holder] -->        font-size: 13px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->  <!-- [et_pb_line_break_holder] -->    .bts-faq-item.active<!-- [et_pb_line_break_holder] -->    .bts-faq-answer-inner {<!-- [et_pb_line_break_holder] -->        padding:<!-- [et_pb_line_break_holder] -->            0 20px 20px 60px;<!-- [et_pb_line_break_holder] -->    }<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- =====================================================<!-- [et_pb_line_break_holder] -->     FAQ<!-- [et_pb_line_break_holder] -->====================================================== &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"bts-faq\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 01<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                01<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Apa itu Balai Teknik Sanitasi?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi (BTS) merupakan Unit Pelaksana<!-- [et_pb_line_break_holder] -->                Teknis di bawah naungan Direktorat Jenderal Cipta Karya,<!-- [et_pb_line_break_holder] -->                Kementerian Pekerjaan Umum yang menangani bidang sanitasi<!-- [et_pb_line_break_holder] -->                untuk mendukung pengelolaan sanitasi yang berkualitas<!-- [et_pb_line_break_holder] -->                dan berkelanjutan.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 02<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                02<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Apa saja layanan yang tersedia di Balai Teknik Sanitasi?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi menyediakan berbagai layanan<!-- [et_pb_line_break_holder] -->                bidang sanitasi, antara lain:<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Bimbingan Teknis Bidang Sanitasi<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Konsultasi Teknis Bidang Sanitasi<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Pengujian Air Limbah Domestik dan Persampahan<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Inspeksi dan Sertifikasi Produk Sanitasi<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Penilaian Keandalan Bangunan Pascakonstruksi<!-- [et_pb_line_break_holder] -->                        dan Pascabencana Bidang Sanitasi<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Pendampingan Teknis Keberfungsian<!-- [et_pb_line_break_holder] -->                        Infrastruktur Sanitasi<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Sewa Ruang dan Fasilitas<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] -->                <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 03<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                03<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Siapa saja yang dapat menggunakan layanan<!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Layanan Balai Teknik Sanitasi dapat dimanfaatkan oleh<!-- [et_pb_line_break_holder] -->                instansi pemerintah, pemerintah daerah, lembaga pendidikan,<!-- [et_pb_line_break_holder] -->                badan usaha, pengelola infrastruktur sanitasi, maupun<!-- [et_pb_line_break_holder] -->                pihak lain yang membutuhkan layanan teknis di bidang<!-- [et_pb_line_break_holder] -->                sanitasi sesuai dengan ketentuan yang berlaku.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Wilayah kerja Balai Teknik Sanitasi mencakup<!-- [et_pb_line_break_holder] -->                <strong>seluruh Indonesia.<\/strong><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 04<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                04<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Bagaimana cara mengajukan layanan di<!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Pengajuan layanan dapat dilakukan secara offline<!-- [et_pb_line_break_holder] -->                dengan datang langsung ke kantor Balai Teknik Sanitasi<!-- [et_pb_line_break_holder] -->                atau melalui website SIGAP-BTS secara online.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Setelahnya, pemohon perlu:<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <\/p>\n<ul><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Memilih jenis layanan yang dibutuhkan.<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Melengkapi persyaratan dan dokumen yang diperlukan.<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                    <\/p>\n<li><!-- [et_pb_line_break_holder] -->                        Mengikuti tahapan pelayanan yang telah ditetapkan.<!-- [et_pb_line_break_holder] -->                    <\/li>\n<p><!-- [et_pb_line_break_holder] -->                <\/ul>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 05<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                05<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Berapa tarif layanan di Balai Teknik Sanitasi?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Layanan Balai Teknik Sanitasi memiliki tarif yang<!-- [et_pb_line_break_holder] -->                berbeda sesuai dengan jenis layanan yang diberikan.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Tarif layanan mengacu pada<!-- [et_pb_line_break_holder] -->                <strong><!-- [et_pb_line_break_holder] -->                    Peraturan Pemerintah Nomor 21 Tahun 2023<!-- [et_pb_line_break_holder] -->                <\/strong><!-- [et_pb_line_break_holder] -->                tentang jenis dan tarif Penerimaan Negara Bukan Pajak<!-- [et_pb_line_break_holder] -->                yang berlaku pada Kementerian Pekerjaan Umum dan<!-- [et_pb_line_break_holder] -->                dapat berubah menyesuaikan dengan peraturan terbaru.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 06<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                06<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Apakah layanan Balai Teknik Sanitasi dapat<!-- [et_pb_line_break_holder] -->                diajukan secara online?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Ya. Balai Teknik Sanitasi menyediakan layanan secara<!-- [et_pb_line_break_holder] -->                digital melalui website<!-- [et_pb_line_break_holder] -->                <strong><!-- [et_pb_line_break_holder] -->                    SIGAP-BTS (Sistem Integrasi Pelayanan<!-- [et_pb_line_break_holder] -->                    Balai Teknik Sanitasi)<!-- [et_pb_line_break_holder] -->                <\/strong><!-- [et_pb_line_break_holder] -->                untuk memudahkan masyarakat dalam mengakses dan<!-- [et_pb_line_break_holder] -->                mengajukan layanan secara online.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 07<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                07<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Apa saja persyaratan untuk mengajukan layanan?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Persyaratan layanan berbeda-beda sesuai dengan<!-- [et_pb_line_break_holder] -->                jenis layanan yang diajukan.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Informasi mengenai persyaratan dan dokumen yang<!-- [et_pb_line_break_holder] -->                diperlukan dapat dilihat pada halaman layanan terkait<!-- [et_pb_line_break_holder] -->                di website SIGAP-BTS atau ditanyakan langsung kepada<!-- [et_pb_line_break_holder] -->                petugas layanan melalui hotline WhatsApp resmi<!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 08<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                08<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Berapa lama waktu yang dibutuhkan untuk<!-- [et_pb_line_break_holder] -->                menyelesaikan layanan?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Waktu penyelesaian layanan berbeda sesuai dengan<!-- [et_pb_line_break_holder] -->                jenis layanan dan kompleksitas permohonan.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Informasi mengenai standar waktu pelayanan dapat<!-- [et_pb_line_break_holder] -->                dilihat pada standar pelayanan masing-masing layanan<!-- [et_pb_line_break_holder] -->                yang tersedia di website SIGAP-BTS.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- ================================================<!-- [et_pb_line_break_holder] -->         FAQ 09<!-- [et_pb_line_break_holder] -->    ================================================= &#8211;><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"bts-faq-item\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <button<!-- [et_pb_line_break_holder] -->            type=&#8221;button&#8221;<!-- [et_pb_line_break_holder] -->            class=&#8221;bts-faq-question&#8221;<!-- [et_pb_line_break_holder] -->            aria-expanded=&#8221;false&#8221;<!-- [et_pb_line_break_holder] -->        ><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-number\"><!-- [et_pb_line_break_holder] -->                09<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-question-text\"><!-- [et_pb_line_break_holder] -->                Bagaimana cara menyampaikan pengaduan,<!-- [et_pb_line_break_holder] -->                saran, dan masukan?<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <span class=\"bts-faq-icon\"><!-- [et_pb_line_break_holder] -->                +<!-- [et_pb_line_break_holder] -->            <\/span><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/button><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/p>\n<div class=\"bts-faq-answer\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/p>\n<div class=\"bts-faq-answer-inner\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Kritik, saran, dan pengaduan terkait pelayanan<!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi dapat disampaikan melalui<!-- [et_pb_line_break_holder] -->                kanal pengaduan yang tersedia pada website<!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->                Setiap masukan yang disampaikan akan menjadi bahan<!-- [et_pb_line_break_holder] -->                evaluasi untuk meningkatkan kualitas pelayanan<!-- [et_pb_line_break_holder] -->                Balai Teknik Sanitasi.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->document.addEventListener('DOMContentLoaded', function () {<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    const faqItems = document.querySelectorAll('.bts-faq-item');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    faqItems.forEach(function (item) {<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        const question =<!-- [et_pb_line_break_holder] -->            item.querySelector('.bts-faq-question');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->        question.addEventListener('click', function () {<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            const isActive =<!-- [et_pb_line_break_holder] -->                item.classList.contains('active');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->            \/* Tutup semua FAQ *\/<!-- 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--><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQ)Temukan jawaban atas pertanyaan yang sering diajukan seputar Balai Teknik Sanitasi (BTS), layanan, prosedur, persyaratan, serta informasi terkait pelayanan sanitasi. Halaman FAQ ini disediakan untuk membantu masyarakat dan pengguna layanan memperoleh informasi secara cepat, mudah, dan jelas. Silakan pilih pertanyaan yang sesuai untuk mendapatkan informasi yang Anda butuhkan.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4117","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/ciptakarya.pu.go.id\/bts\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Frequently Asked Questions (FAQ)Temukan jawaban atas pertanyaan yang sering diajukan seputar Balai Teknik Sanitasi (BTS), layanan, prosedur, persyaratan, serta informasi terkait pelayanan sanitasi. Halaman FAQ ini disediakan untuk membantu masyarakat dan pengguna layanan memperoleh informasi secara cepat, mudah, dan jelas. Silakan pilih pertanyaan yang sesuai untuk mendapatkan informasi yang Anda butuhkan.","_links":{"self":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages\/4117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/comments?post=4117"}],"version-history":[{"count":6,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages\/4117\/revisions"}],"predecessor-version":[{"id":4125,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages\/4117\/revisions\/4125"}],"wp:attachment":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/media?parent=4117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}