{"id":1201,"date":"2022-11-15T09:10:57","date_gmt":"2022-11-15T09:10:57","guid":{"rendered":"http:\/\/103.154.122.42\/?page_id=1201"},"modified":"2026-08-13T17:29:47","modified_gmt":"2026-08-13T10:29:47","slug":"kepuasan-pelanggan-layanan-informasi","status":"publish","type":"page","link":"https:\/\/ciptakarya.pu.go.id\/bts\/kepuasan-pelanggan-layanan-informasi\/","title":{"rendered":"Kepuasan Pelanggan Layanan Informasi"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/ciptakarya.pu.go.id\/bts\/wp-content\/uploads\/2026\/08\/WhatsApp-Image-2026-08-13-at-08.57.24.jpeg” title_text=”WhatsApp Image 2026-08-13 at 08.57.24″ _builder_version=”4.12.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.12.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.12.1″ _module_preset=”default” max_width=”767px” custom_margin=”|||-25px||” global_colors_info=”{}”]<\/p>\n

Sebagai wujud komitmen terhadap pelayanan prima, Balai Teknik Sanitasi (BTS) terus menghimpun saran, masukan, dan penilaian dari para pelanggan. Survei Kepuasan Masyarakat dan Persepsi Anti Korupsi menjadi salah satu instrumen penting untuk mengukur kualitas layanan sekaligus memperkuat komitmen kami sebagai instansi yang berintegritas.<\/p>\n

Berdasarkan hasil penilaian penerima layanan BTS periode April hingga Juni 2026, BTS meraih nilai Indeks Kepuasan Masyarakat (IKM) sebesar 93,71<\/strong> dari 100 dengan predikat \u201cA\u201d (Sangat Baik)<\/strong>. Selain itu, Indeks Persepsi Anti Korupsi mencapai 94,80<\/strong> dari 100 dengan predikat \u201cA\u201d (Sangat Baik)<\/strong>.<\/p>\n

Terima kasih atas partisipasi Bapak\/Ibu dalam mendukung terwujudnya layanan BTS yang semakin unggul, transparan, dan berkelanjutan.<\/p>\n

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Sebagai wujud komitmen terhadap pelayanan prima, Balai Teknik Sanitasi (BTS) terus menghimpun saran, masukan, dan penilaian dari para pelanggan. Survei Kepuasan Masyarakat dan Persepsi Anti Korupsi menjadi salah satu instrumen penting untuk mengukur kualitas layanan sekaligus memperkuat komitmen kami sebagai instansi yang berintegritas. Berdasarkan hasil penilaian penerima layanan BTS periode April hingga Juni 2026, BTS […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1201","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"admin","author_link":"https:\/\/ciptakarya.pu.go.id\/bts\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Sebagai wujud komitmen terhadap pelayanan prima, Balai Teknik Sanitasi (BTS) terus menghimpun saran, masukan, dan penilaian dari para pelanggan. Survei Kepuasan Masyarakat dan Persepsi Anti Korupsi menjadi salah satu instrumen penting untuk mengukur kualitas layanan sekaligus memperkuat komitmen kami sebagai instansi yang berintegritas. Berdasarkan hasil penilaian penerima layanan BTS periode April hingga Juni 2026, BTS…","_links":{"self":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages\/1201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/comments?post=1201"}],"version-history":[{"count":10,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages\/1201\/revisions"}],"predecessor-version":[{"id":4116,"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/pages\/1201\/revisions\/4116"}],"wp:attachment":[{"href":"https:\/\/ciptakarya.pu.go.id\/bts\/wp-json\/wp\/v2\/media?parent=1201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}